1. General Rules
Use ViralMonkey only for lawful purposes, in compliance with: all applicable laws in your jurisdiction; these Terms and this AUP; the terms of service and automation rules of all connected platforms.
2. Prohibited Content
You must not use ViralMonkey to generate, publish, or distribute content that:
- Constitutes spam, unsolicited bulk communications, or coordinated inauthentic behaviour
- Harasses, threatens, intimidates, or abuses any individual or group
- Is defamatory, libellous, or maliciously false
- Is discriminatory or hateful on any basis protected by law
- Contains sexually explicit material or is inappropriate for a general audience
- Promotes or facilitates violence, self-harm, terrorism, or any illegal activity
- Infringes any copyright, trademark, trade secret, or other intellectual property right
- Constitutes deliberate misinformation or disinformation
- Contains malware, phishing content, or fraudulent links
- Violates applicable advertising standards or financial promotion regulations
- Impersonates any person, entity, or brand in a deceptive manner
3. Prohibited Platform Behaviour
You must not use ViralMonkey to violate any connected platform’s terms or automation rules, including:
- Any form of automated engagement (liking, following, retweeting, sharing) without per-action approval — note: ViralMonkey’s Assist Mode requires this by design
- Posting duplicate or near-identical content across multiple accounts simultaneously
- Artificially inflating any engagement metric or follower count
- Coordinating multiple accounts to amplify content in violation of platform rules
- Posting at rates that trigger platform spam detection or violate rate limits
- Posting growth hack comments that are irrelevant, promotional, or low-quality
- Using ViralMonkey to circumvent or recover from a platform suspension or enforcement action
4. Platform-Specific Compliance
ViralMonkey currently integrates with X (Twitter). When additional platforms are added (TikTok, Instagram, YouTube, LinkedIn), this AUP will be updated before each integration goes live. Each platform has its own rules — you are responsible for knowing and following them on each platform you connect.
5. Account and System Integrity
- Do not connect accounts you do not own or are not authorised to manage
- Do not share ViralMonkey credentials or provide third-party access to your account
- Do not attempt to reverse-engineer, scrape, or reproduce ViralMonkey’s systems
- Do not attempt to bypass, disable, or circumvent any ViralMonkey safety feature
- Do not use ViralMonkey to build or test a competing product
- Do not use ViralMonkey beyond the account limits of your subscription plan
- Notify support@viralmonkey.ai immediately if your connected account receives a platform suspension or enforcement warning you believe may relate to ViralMonkey
6. Enforcement
Violations may result in: written warning; temporary suspension; permanent termination without refund; and/or referral to relevant authorities or platforms where legally required. We may act immediately without notice where continued access poses risk to other users, third parties, or ViralMonkey’s API access. Termination for AUP breach creates no right to refund or compensation.
Support: support@viralmonkey.ai · Website: viralmonkey.ai
Registered office: [PLACEHOLDER]